How people reacted when Facebook, Instagram and WhatsApp were down for 9 hours globally

Yesterday millions of users were left clueless in the evening when Facebook and its family of apps including WhatsApp and photo-sharing platform Instagram entered a global outage. This problem was soon brought up by the users. Online monitoring service DownDetector reported earlier the outage began around 1200 GMT and affected Facebook as well as its Instagram and WhatsApp services.

Facebook has resolved the issue and the social media platform is now working for all users. In an official statement, Facebook noted, “Earlier today, some people and businesses experienced trouble uploading or sending images, videos and other files on our apps and platforms. The issue has since been resolved and we should be back at 100% for everyone. We’re sorry for any inconvenience.”

The problem it seems is with Facebook servers, which power all three services.

While this incident took place, a lot of users shared their issues and frustration via memes on twitter using #facebookdown and #instagramdown.

People took on to Twitter to share their experiences.

Earlier in March too all three services had suffered downtime and the problem lasted for hours. Although at that time too, not many issues were reported by Indian WhatsApp users. Also, the outage happened in the early morning hours, when most users in India were sleeping. At that time Facebook made a statement saying, “As a result of a server configuration change, many people had trouble accessing our apps and services… We’ve now resolved the issues and our systems are recovering. We’re very sorry for the inconvenience and appreciate everyone’s patience.”

A Facebook spokesman later speaking on behalf of all three apps explained that a “routine maintenance operation” accidentally triggered a bug which made it difficult for users to upload or send photos and videos.

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